What Questions Should You Ask Cold Room Suppliers Before Buying?

Investing in a cold room is a big decision for any food, catering, or hospitality business. To make the right choice, it’s essential to ask the right questions before placing an order. Here’s a checklist of key things to ask your cold room supplier:

1. What Size and Temperature Range Do You Recommend?

Ensure the supplier understands your storage needs, space limitations, and whether you need a chiller or freezer. A good supplier should offer a tailored solution—not a one-size-fits-all product.

2. What Type of Insulation Panels Do You Use?

Ask about the thickness, material (e.g., PU or PIR), and thermal efficiency. Thicker panels (100–150mm) are better for freezers and long-term energy savings.

3. Is the Refrigeration System Remote or Integral?

Each has pros and cons. Remote units are quieter and more powerful, while integral systems are easier to install. Ask which is best for your business type and space.

4. Are Your Cold Rooms F-Gas Compliant?

Ensure the refrigerant used is eco-friendly and meets current UK environmental regulations.

5. What’s Included in the Price?

Clarify if the quote includes delivery, installation, shelving, flooring, and electrical work. Hidden costs can add up quickly.

6. What’s the Warranty and After-Sales Support?

A reputable supplier should offer a clear warranty, maintenance support, and fast response times in case of breakdowns.

7. Can You Provide a Site Survey?

A free site survey ensures the cold room fits your location, layout, and compliance requirements.

At CaterServe UK, we welcome your questions and offer transparent advice with no hard sell. Contact us today to get started.